The values below are the system defaults; each venue sets its own times and amounts. The real values are shown on the venue page and the booking card.
Times
| Rule | Default | Meaning |
|---|
| Opening hours | 19:00–01:00 | Shown on the venue page |
| Day rollover | 06:00 | Before this time still counts as the previous day's “night” — booking at 00:30 on the 6th = the night of the 5th |
| Booking cutoff | 19:30 | After this you cannot book or change tables yourself; contact the venue |
| Release time | 20:00 | Arrive before this; afterwards the venue may release the table and the deposit is not refunded |
| Advance booking | Nights the venue has opened | Up to 45 days |
Money
| Rule | Default | Meaning |
|---|
| Deposit per table | ฿200 | Transferred to confirm the booking; non-refundable but fully redeemable in-venue · an event night may set its own deposit (shown on the night chip, the venue page and the review box) · 0 = free booking: confirmed the moment you tap, no QR, no slip |
| Payment window | 10 minutes | From the moment you book: transfer + attach the slip within this time |
| Grace period | 30 minutes | After the window you can still attach a slip (the QR is hidden); the table stays held |
| Overpayment | Accepted automatically | The extra becomes credit |
| Underpayment / transfer before booking / other account | Manual review | The venue checks it within a few hours |
Limits
| Rule | Value | Meaning |
|---|
| One number, one table per night | Fixed | For several tables use a friend's number or ask the venue to book by hand |
| Booking rate | 5 per 10 minutes per device | Beyond that: “Too many booking attempts. Please wait a moment and try again” |
| Abandoned unpaid holds | 3 in a row → number blocked for 1 hour | Releasing the table yourself doesn't count · a successful payment resets the count |
| Free booking no-shows | 2 in a row → number blocked for 7 days (venue-adjustable, 0–10 times / 1–30 days) | Counted when the venue releases the table after the release time · cancelling yourself beforehand doesn't count · a check-in resets the count |
| Venue block | 1 hour – 30 days | The message states the reason and the unblock time |
| Unreadable slips | 3 attempts | The 4th needs the venue |
| Find my booking | 5 per minute | The “Find my booking” page |
| Slip file | JPG/PNG/WebP ≤ 4 MB | Screenshot instead of photographing |
| Party size | 1–20 · required when booking | Saved with the booking so the venue can prepare; a table of another size may still be chosen (the page only warns) |
| Requests / special occasion | Optional · one line ≤ 200 characters | The venue sees it on its “Tonight” screen and at check-in; not a promise by the venue |
| Phone number | Thai mobile only (06/08/09) | No Thai number? Contact the venue to book and pay cash at the door |
Data and privacy
- The system sends no SMS/email; the booking lives only at its link
- The system stores nothing about your ID; the venue only compares the name at check-in
- Slip images are kept for 90 days for disputes, then deleted automatically (amount/reference stay)
- The name and number offered as “Use last time's details” are stored on your device only; tap “Forget these” to remove them
- Party size and “Requests” are stored with the booking and shown to the venue — do not put unnecessary personal details there