After reading this you will
check in within a minute and get an in-venue credit equal to the deposit you transferred.
You need a booking in “Confirmed” status (opened from the link or the saved image) and the ID card or passport of the person whose name matches the booker.
Steps
- Arrive before the “Arrive by …” time on the booking card
Running late? Call the venue before the time. The system never releases a table by itself — staff decide
The table is still yours (default 20:00; the venue sets it) - Open the booking card or the saved image and show the QR together with your ID card or passport
The card says: “Show this QR with your ID card or passport at the door — the name on it must match the booker's name”. The system stores nothing about the ID
Staff scan the QR and compare the name on the ID with the booker's name - Staff tap check-in
Staff will tell you your credit — equal to the deposit you transferred (including any overpayment), fully redeemable in-venue
The card changes to “Checked in at …. Enjoy your visit!”
If something goes wrong
| Situation | What to do |
|---|---|
| The name on the ID doesn't match the booker (someone else is coming) | Edit “Booker's name” via the booking link before you arrive (Edit name or phone) — possible until check-in |
| The card still says “Under review” | Staff approve the slip in their slip queue first, then check you in |
| Link lost, no image | Give the 6-character booking code (from “Find my booking”) or the phone number you booked with; staff can look it up |
| Later than the release time | If the venue already released the table, the card says “The table was released because you did not arrive by …. The deposit is not refundable” — if the table is still free, staff can book it for you by hand |
| The booking is for another date | Staff see “(not today!)” and need to confirm specially, depending on the venue's policy |