get your slip result, table moves/cancellations and a reminder before the night on LINE without opening the booking link yourself — and know how to stop it.
You need an unfinished booking (awaiting deposit / under review / awaiting check-in) at a venue that has this service · the LINE app on your phone
The “Get updates on LINE” card sits on the booking card. If you don't see it, the venue has not enabled the service or the booking is already over — the card itself works as usual
Steps
- Tap “Get updates on LINE” on the booking card
Only the “profile” permission is requested, so the system knows whom to message. No friends list, no posting on your behalf
→ LINE's sign-in page opens (the LINE app, if installed) - Tap “Allow”, then add the official account LINE suggests
If you skip adding the friend, the card shows “Linked, but you have not added … yet — add the friend to receive messages” with an “Add friend” button — LINE only delivers to friends of the account
→ Back on the booking card: “LINE linked — a confirmation was sent to your LINE”, and a “LINE linked to booking …” message in the chat - Button doesn't work (e.g. a browser inside another app)? Open “Button not working? Add the account and send your code in the chat”
Type the 6-character booking code, a space, and the phone number you booked with into the official account's chat, e.g.
AB2C3D 0812345678— it replies “Linked — …” · messages linked this way carry no booking link (so nobody who only knows the code and phone can take it); open the card from your saved link or image · a typo or no match replies “No active booking matches that code and number. …” · more than 10 tries in 10 minutes: “Too many attempts — wait 10 minutes and try again”→ You see “Add … then send “code phone”” and “Open LINE with the message”
When you get a message
| Event | Message starts with |
|---|---|
| Slip accepted (automatically or by the venue) | “Booking confirmed — …” with the booking link / check-in QR |
| Slip queued for the venue to review | “Slip received — … is checking it” |
| Slip rejected, new one still allowed | “Slip rejected: reason … attach a new slip by …” |
| Booking rejected (3rd failed slip / duplicate / venue decision) | “Booking … was rejected: …” |
| 5 minutes before the table is released (no slip yet) | “Table … will be released in … minutes” |
| Deposit time ran out | “Deposit time is over — table … was released” |
| Noon on the day of the night | “Tonight … — …” with the arrival time |
| The venue moved your table | “… moved your table to …” (moving it yourself sends nothing) |
| The venue cancelled / released for no-show | “Booking … was cancelled by the venue” / “Table … was released because …” |
| The venue issued a new booking link | “… issued a new booking link … the old link no longer works” (chat-linked: “ask the venue for a new link”) |
Messages use the language you booked in (ไทย / English / 中文) · the system retries by itself when LINE is briefly down, but a message is not the booking card — check-in still uses the QR on the card
Stop the updates
- On the card: tap “Stop updates” under “LINE updates are on” → “LINE updates stopped” (link again any time)
- In the chat: type “unsubscribe” or “stop” → “Notifications stopped (… bookings)” — for every booking linked to this LINE
- Blocking the official account stops everything immediately
Only your LINE user ID, attached to this booking. No name or picture, no marketing. Deleted when you tap “Stop updates” or block the account · the sent-message history is deleted after 90 days
If you see this message
| Message | Meaning | What to do |
|---|---|---|
| LINE linked — a confirmation was sent to your LINE | Done | Check the chat with the official account |
| Linked, but you have not added … yet — add the friend to receive messages | LINE only delivers to friends | Tap “Add friend”; the next message will arrive |
| LINE linking cancelled | You cancelled on LINE's page | Tap the button again if you change your mind |
| Could not link LINE — please try again | LINE's page stayed open over 10 minutes, or you came back in a different browser | Tap the button again from the booking card in the same browser |
| No active booking matches that code and number. … | Wrong code/phone, the booking is over, or the venue has no service | Check the 6-character code and 10-digit phone, or contact the venue |
Free booking (no deposit)
A deposit-less booking gets no slip / payment-expired messages — the linked, night-reminder and released messages don't mention a deposit; instead they repeat "Can't make it? Cancel from your booking card before …" with the card link.