The status badge sits at the top of the booking card (and on the “Find my booking” page). The words below are the badge words you see in English.
| Badge | What it means for you | Is the table still yours? |
|---|---|---|
| Awaiting deposit | You booked; the table is held while you transfer the deposit and attach the slip (countdown on the card) | Yes — until the payment window + grace period end |
| Under review | You attached a slip but it could not be confirmed automatically; staff will check it (usually within a few hours) | Yes — held until the venue decides |
| Confirmed | Booked. Arrive before the release time and show the QR + ID at the door | Yes |
| Checked in | You are in; the deposit is fully redeemable in-venue | Yes — enjoying the night |
| Payment expired | The payment window (and grace period) ended; the table was released to others | No — book again if the cutoff has not passed |
| Slip rejected | The venue rejected the slip (the reason is on the card); the table is free for others immediately | No |
| No-show | You did not arrive by the release time; the venue released the table and the deposit is not refunded | No |
| Cancelled | You cancelled an unpaid hold, or the venue cancelled the booking (see the note on the card) | No — book again any time |
The step bar under the badge
An unfinished booking shows a 4-step bar Deposit → Slip → Review → Card. The current step is a black circle; finished steps are a green ✓
- “Awaiting deposit” = step 1 · grace period = step 2 · “Under review” = step 3 · “Confirmed” / “Checked in” = step 4
- Free booking (no deposit) has no step bar — the card starts at “Awaiting check-in”, the deposit field reads “None (free booking)” and a “Not coming? Cancel booking” button stays until the release time.
- During the grace period step 1 shows an amber “?” instead of ✓ because the system doesn't know yet whether you paid — if you did, attach the slip; if not, tap “Cancel booking…”
The banner that comes with each status
| Status | Banner on the card | Actions still available |
|---|---|---|
| Awaiting deposit | “Please pay within … min …” or “Payment time is over — … -minute grace period” | Transfer · attach slip · “Cancel booking…” · edit booker details · change table (before the cutoff) |
| Under review | “The table is still yours — waiting for the venue to check your slip” or “Slip received — verification is temporarily unavailable” (retries by itself) | Edit booker details · save booking card image (no table change) |
| Confirmed | “Booked! Table … · …” with the arrival time | Save booking card image · edit booker details · change table (before the cutoff) · check-in QR |
| Checked in | “Checked in at …. Enjoy your night!” | — (no more edits or moves) |
| Payment expired | “Deposit window expired — the table was released to others” | “Book again” · contact the venue (if you paid) |
| Slip rejected | “Slip failed verification: reason from the venue — contact the venue for details” | “Book again” · contact the venue |
| No-show | “The table was released because you did not arrive by …. The deposit is not refundable” | Contact the venue only (no “Book again”) |
| Cancelled | “You cancelled this booking …” or “This booking was cancelled by the venue (note)” | “Book again” · contact the venue |
If the “Table” field reads “Table to be assigned by the venue”, you paid late and your original table was booked by someone else. The venue picks a free table when approving the slip
Don't want to open the card to check?
Venues with the service show a “Get updates on LINE” card on the booking card — once linked, the system messages you when the status changes (slip accepted/rejected, table moved/cancelled/released, 5 minutes before the deposit time ends, a noon reminder on the day). See Get updates on LINE